FAQs About The A Method Skincare
What makes The A Method® products medical-grade?
The A Method® skincare line is formulated with high-performance ingredients in professional-strength concentrations. Developed by a board-certified dermatologist, our products deliver visible results and are trusted by skincare professionals nationwide.
Are The A Method® products suitable for sensitive skin?
Yes. Many of our formulas are designed to support delicate, reactive, or easily irritated skin. Look for product descriptions that mention calming, balancing, or gentle ingredients.
How do I choose the right skincare products for my skin type or concern?
Each product includes a detailed description to help guide your decision based on goals like brightening, smoothing, hydration, or oil control. You can also take our Skincare Quiz or reach out to our team for expert support.
Can I use The A Method® if I experience frequent breakouts or visible redness?
Yes. Our line includes solutions that help clarify pores, support a healthy skin barrier, and reduce the look of surface congestion and blotchiness—without over-drying. Always introduce new products gradually and monitor your skin’s response.
Are medical-grade skincare products safe for at-home use?
Yes. Our products are designed to deliver professional-level results with safe, effective use at home. Follow usage instructions carefully, and pair with daily SPF protection for best results.
How long does it take to see visible improvements?
Most users begin noticing improvements within 2–4 weeks, depending on the product and their individual skin goals. Consistent use is key to achieving and maintaining optimal results.
Are The A Method® products clean and cruelty-free?
Absolutely. Our products are cruelty-free and formulated without parabens, phthalates, or synthetic fragrance. We believe in clean clinical skincare—where purity meets performance.
Can I use these products after professional treatments like microneedling or peels?
Yes. Many of our formulas are ideal for maintaining the appearance of healthy skin post- treatment. We recommend checking with your provider to confirm which products are best for your recovery phase.
Do you offer curated routines or starter systems?
Yes! We offer professionally designed skincare systems to target specific concerns like dryness, dark spots, visible signs of aging, and more. Shop our Skincare Systems collection or filter products by concern to find your perfect match.
How does The A Method® compare to over-the-counter skincare?
The A Method® delivers dermatologist-developed formulas with potent actives, optimized absorption, and faster, more visible results compared to many over-the-counter options. It’s the same quality trusted in top skincare clinics—now available for your daily routine.
Do you have retail store locations?
We don't have standalone retail stores. The full A Method lineup, including kits and current offers, is available online at theamethod.com. You can also shop select products through our official Amazon store, or visit Dr. Tina Alster's practice, the Washington Institute of Dermatologic Laser Surgery in Washington, DC, which carries our products in office.
Do you offer bulk or wholesale orders?
We don't offer wholesale accounts, and we can't accept orders placed for resale. Planning a larger order for gifting or personal use? Contact our Customer Service team at info@theamethod.com or 877-746-4407 and we'll walk you through your options.
Do you have active discount codes or promotions?
Yes. Right now, code NIA25 takes 25% off our niacinamide collection (one use per customer), and every order over $75 ships free. New offers and limited-time kits are announced on our homepage, and you can sign up for our email newsletter at the bottom of any page to hear about them as they launch.
How can I contact customer service?
Our Customer Service team is here to help by email, phone, or live chat:
- Email: info@theamethod.com
- Phone: 877-746-4407
- Live chat: click the orange chat icon at the bottom right of any page, Monday to Friday, 8:00 a.m. to 6:00 p.m. ET
You can also send a message through the form on our Contact Us page.
Do you offer express shipping?
Yes. Expedited orders are processed before standard orders, and orders placed before 2 p.m. ET on a business day ship the same day. You can choose from these options at checkout:
- TheAmethod 3-4 Day Choice: arrives in 3 to 4 business days, $5.95
- 2 Day Shipping: arrives in 2 business days, $14.95
- Next Day Shipping: arrives the next business day, $29.95
Next Day orders must ship to your billing address. Orders going to Alaska, Hawaii, or P.O. boxes ship via USPS and can't use the expedited options.
Do you ship internationally?
Our online store ships to addresses in the U.S., U.S. territories, and APO addresses. For delivery outside the U.S., contact our Customer Service team at info@theamethod.com or 877-746-4407 before ordering to get international shipping rates and availability.
Do you offer free shipping?
Yes. Orders over $75 ship free with standard shipping to U.S. addresses. Standard orders are processed within 1 to 3 business days and usually arrive 3 to 8 business days after shipping within the continental U.S. Need it sooner? Expedited options start at $5.95 at checkout.